FREQUENTLY ASKED QUESTIONS
ORDERING & PAYMENT
What payment methods do you accept?
We accept all major credit and debit cards, as well as other payment methods offered at checkout.
Do you offer payment plans?
Payment plans may be available for mentorship programs, classes, and select services. If a payment plan is offered, details will be listed on the product or service page.
Do you offer refunds?
Due to the spiritual and custom nature of our products and services, all sales are final. Please review your order carefully before purchasing.
SHIPPING
How long does shipping take?
Orders are typically processed within 7 business days before being shipped. Shipping times vary depending on your location and selected shipping method.
Do you ship internationally?
No, however we do ship to military bases.
My package says delivered, but I didn't receive it. What should I do?
Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please contact the shipping carrier directly and check with neighbors or your local post office.
Can I change my shipping address after placing an order?
Address changes can only be made before your order has shipped. Contact us as soon as possible if you need to update your address.
SPIRITUAL PRODUCTS
How do I use my oils, candles, baths, or spiritual products?
Each product includes general instructions. Spiritual work is highly personal and products may incorporated into your existing spiritual practices.
Are your products blessed or prayed over?
All of our products are created with prayer, intention, scripture, and traditional spiritual practices. Specific preparation methods may vary by product.
Will your products guarantee results?
No spiritual product can guarantee a specific outcome. Spiritual work is influenced by many factors, including personal effort, timing, circumstances, and individual spiritual beliefs.
Can I use multiple products together?
Yes. Many products are designed to complement one another. For example, a candle, oil, and bath may all be toward the same goal.
READINGS & SPIRITUAL SERVICES
What types of readings do you offer?
I offer spiritual consultations and readings designed to provide insight, guidance, and clarity regarding life circumstances, spiritual concerns, and personal development.
How do I book a reading or consultation?
All appointments must be booked through the online booking system or via text. (713) 906 - 8710.
Do you offer emergency appointments?
Occasionally. Availability is limited there will be an additional $50 on top of the base cost.
Can you tell me exactly what will happen in my future?
No. Readings provide insight and guidance based on current circumstances and spiritual information available at the time of the session.
Do you perform spell work?
I provide spiritual services rooted in traditional practices, prayer, spiritual hygiene, ancestral reverence, and condition based work. Services offered and pricing will vary upon circumstance and rituals that need to be done.
All services require a consultation.
CLASSES & MENTORSHIP
Do I need prior experience to take a class?
No. Most classes are beginner friendly unless otherwise noted.
Do you offer one-on-one mentorship?
Yes, private mentorship opportunities may become available. Please contact me directly via text.
How long is your group mentorship program?
16 weeks
CONTACT & SUPPORT
How can I contact you?
The best way to reach us is by email or text message (713) 906 - 8710.
How quickly will I receive a response?
Please allow 2–3 business days for a response. During launches, classes, holidays, or high-volume periods, response times may be longer.
Can I DM you for spiritual advice?
Due to the volume of messages received, spiritual advice and consultations are reserved for booked readings, appointments, classes, or mentorship sessions.
POLICIES
Are spiritual services a substitute for legal, financial, medical, or mental health advice?
No. Spiritual consultations and products are intended for spiritual and personal development purposes only and should not replace professional legal, financial, medical, or mental health guidance.
Do you reserve the right to refuse service?
Yes. We reserve the right to refuse service, cancel orders, or decline bookings at our discretion.
What if I disagree with my reading?
Readings are interpretations based on the information available at the time of the session. Individual experiences and outcomes may vary.
Still Have Questions?
If your question wasn't answered here, please send an email we'll be happy to assist you. ✨